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Web Hosting Service Plan Features
If you're not completely satisfied with Colorado Web Hosting's
hosting services, let us know within 30 days of your account's activation
for a refund of all charges except set-up and overage fees. Set-up fees
can only be refunded if your account is cancelled prior to activation.
You can read more about our guarantees here. Colorado Web Hosting pledges that it will reliably maintain open
connections from its servers to the world for 99% of the available time
in each month. Colorado Web Hosting will monitor our system's activity and
interruptions 24 hours a day, 7 days a week and ensures a prompt response
to any outages. If we do not meet this guarantee, Colorado Web Hosting will
refund all fees paid by our customers during the given month. You can
read more about our guarantees here. Enabling anonymous FTP allows visitors to upload and/or
download files from a directory on your Web site without a unique ID
and password. By setting "public" read and write permissions, you can
restrict visitors' access to specific files and directories. Colorado Web Hosting provides anti-spam features on two levels.
First, all of our servers check all incoming email against "realtime
blacklists." These blacklists contain the network addresses and
email addresses of known servers. If an email is received from someone
on one of these lists, it is rejected. This alone results in a 70% decrease
in spam! Secondly, we also offer SpamAssassin, a user configurable spam
filtering software that you can access from your customer control panel. From your customer control panel, you can backup your
entire web site in one zip file. A handy way to ensure you are protected
if disaster ever strikes. CGI stands for "Common Gateway Interface." CGI-BIN files
are programs commonly referred to as scripts, and allow interactive Web
site features that can range from the simple (E-mail feedback form) to
the very complex (database integration system or a shopping cart program).
Not only can you use your own scripts, but we provide a library of some
of the most popular scripts - guestbooks, email forms, etc. Denver Web
Host has written a set of Technical Support documents on the subject
of CGI-BIN scripts and their use on our systems. Please visit the Technical
Support CGI-BIN Information Index. These allow you to create custom pages that are displayed
whenever a visitor tries to go to a page on your site that is non-existent.
We have all received the dreaded "page not found" error messages
- these allow you to customize those messages and get your visitors to
their correct destination. Colorado Web Hosting will provide you with daily site statistics
to help you understand your Web site's usage. Our daily reports track
which domains are accessing your site, how many hits you get, how much
data is being transferred plus more data to help you understand your
site's performance. This is critical information that you can use to
make sure your site is meeting all of your business objectives. You can
use any of three different web statistical programs (Urchin, Webalizer, & Analog)
and download the raw log files for analysis in your own program if needed.
For more information, please visit our Technical Support Statistical
Information page. Disk space refers to the amount of server disk storage
(hard drive) space, typically allocated in megabytes, where you store
all of the different types of files that make up your Web site. Each
Colorado Web Hosting service plan includes a generous amount of disk storage
space, and additional space can always be purchased for an additional
cost of $1.00 per MB per month. Email pop accounts allow you to receive your e-mail directly
at your domain server, thus eliminating the need for your Internet provider
to store your e-mail messages. A minimum of 5 POP accounts are included
with all domain services (see our plans & prices for current limits).
Additional POP mailboxes may be purchased in blocks of five. For more
information, please see our POP FAQ. Once your Web site is active, you can receive all e-mail
addressed to your domain such as "sales@your_domain.com" or "staff@your_domain.com",
etc. For more information about E-mail forwarding, please visit our E-mail
Alias and Forwarding Quick Start page. E-mail autoresponders allow you to send a preformatted
document whenever some sends an e-mail to a specific address at your
Web site. For instance, you could configure your domain so that when
someone e-mails "info@your_domain.com," an e-mail with information about
your company is automatically sent to the sender. If the software you use does not automatically upload
your files for you, you have unlimited use of FTP access. This also will
often be used to upload and configure CGI scripts. Local CGI-BIN Directory All Colorado Web Hosting customers have access to a personal
CGI-Local directory, where you can place your own custom CGI scripts. Mercantec SoftCart E-Commerce Package Softcart allows users to setup an online catalog and
ordering system allowing them to open an online store. Please see our e-commerce
information for more detail. Microsoft FrontPage Extensions Microsoft's FrontPage® is the most popular Web-authoring
tool available on the marketplace today. Colorado Web Hosting will install
Microsoft FrontPage extensions for your account, at no additional charge,
allowing you to utilize the full range of functions offered by Microsoft
FrontPage to create and maintain your Web site. For full details about
Colorado Web Hosting's FrontPage Web hosting services, policies and offers,
please visit our FrontPage Information Index. Many interactive web applications require database storage
/ interface. We provide you with MySQL, an easy to use database for use. Open DataBase Connectivity allows you to link Web pages
to over 55 databases and automatically update your Web site, and all
connected pages within your site, when a change is made to the database.
Information can be kept where it belongs, reducing the amount of information
you must physically transfer to your Web pages. When you host your site with Colorado Web Hosting, you will
be able to establish your own Internet or World Wide Web address, or
more commonly refered to as a "domain name" (exp. your_name.com). For
more information about Internet Domain Names, registration and modification
(or transfering a domain name from one Web provider to another), please
visit our InterNIC and Domain Name Info page. The outward-bound traffic from a Web site, with the exception
of FTP. Any HTML, graphic, audio or video file that is accessed by someone
visiting your site is included in this total. SSL stands for "Secure Sockets Layer" protocol, and this
will allow you connect securely from your personal computer to the Web
server you're accessing. This protocol enables Web site owners to collect
sensitive from your customers in a secure environment. Information is
sent using a secure form to the server in an encrypted mode. Telnet can be used to directly log onto your domain server
space. This is rarely used except by advanced users. Our convenient control panel allows you configure features
of your account online and in the easiest manner. From the control panel,
you can configure things such as e-mail settings, FrontPage, and more. User Configurable Email Filters Email filters are handy for use in combatting spam. If
you are constantly receiving email from someone using the email address
john@justaspammer.com, you can add his address to your filters and have
any email from him automatically deleted! Colorado Web Hosting knows that it is not always possible
to be at your regular computer to check email. That is why we offer three
different web-based email programs for you use. These programs offer
complete access to your email, anywhere there is an Internet connection.
The operation is not unlike HotMail, Yahoo Mail or other web-based email
providers. |
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